Kingdom Revival Platform
KINGDOM REVIVAL PLATFORM Training Academy
WELCOME TO YOUR KNOWLEDGE CENTER

Grow in knowledge.
Serve with confidence.

Every ministry has a mission worth serving well. Your Training Academy brings together practical guidance, clear instruction, and essential platform skills to help you make the most of the tools entrusted to your team.

Begin with Lesson 001 Explore All Lessons
YOUR LEARNING PATH
01
Understand your platform Start with the CRM and ministry contact essentials.
02
Communicate responsibly Learn conversations, messaging, consent, and follow-up.
03
Discover useful automation Understand how approved workflows can support ministry operations.
Learn at your own pace. Return to a lesson whenever you need a refresher.
Search by topic, lesson name, or a skill you want to learn.
A PLACE TO BEGIN

Your Learning Journey

Whether you're new to the platform or building confidence in a particular skill, there is a practical place to begin.

Learn at Your Own Pace
01

New to the Academy?

Get oriented, understand the purpose of the platform, and discover how to find the training that's relevant to your role.

Explore Quick Guides →
02

Ready for Your First Lesson?

Begin with the General CRM Overview. It introduces the relationships between contacts, conversations, and ministry information.

Start Lesson 001 →
03

Looking for a Specific Skill?

Browse by training topic or search the lesson directory to find the guidance you need for your next responsibility.

Browse Training Topics →
EXPLORE BY SUBJECT

Discover Your Training Topics

Choose a category to explore the lessons and introductory guidance available for that subject.

Explore the Training Library

Select a lesson and continue learning.

CONTACTS & CRM · LESSON 001 General CRM Overview Learn how contacts, conversations, tags, and ministry information work together. Full Training Lesson CONTACTS & CRM · LESSON 002 Understanding Contact Records Explore how contact information and records support ministry operations. Full Training Lesson CONTACTS & CRM · LESSON 003 Understanding Tags & Segments Learn the role of tags and segments in organizing contact information. Full Training Lesson COMMUNICATIONS · LESSON 004 Managing Conversations Understand how ministry messages and conversation histories are managed. Full Training Lesson COMMUNICATIONS · LESSON 005 Email Communications Learn responsible email communication and ministry messaging practices. Full Training Lesson COMMUNICATIONS · LESSON 006 SMS & Text Messaging Explore text messaging, replies, and communication responsibilities. Full Training Lesson COMMUNICATIONS · LESSON 007 Templates & Saved Responses Learn how reusable messages support consistent, personalized communication. Full Training Lesson COMMUNICATIONS · LESSON 008 Contact Preferences, Consent & Opt-Outs Understand communication permissions, preferences, and unsubscribe requests. Full Training Lesson COMMUNICATIONS · LESSON 009 Follow-Up Tasks & Communication Workflows Assign follow-up responsibilities, track progress, and understand workflows. Full Training Lesson AUTOMATIONS · LESSON 010 Introduction to Automations Discover the purpose and fundamentals of automated ministry processes. Full Training Lesson AUTOMATIONS · LESSON 011 Understanding Triggers & Actions Learn how workflow triggers and actions fit into an automation. Full Training Lesson
START WITH THE BASICS

Helpful Quick Guides

Short introductions you can open and read right here whenever you need orientation.

3 Introductory Guides
GETTING STARTED · QUICK GUIDE Welcome to the Kingdom Revival Platform Discover the purpose of your Training Academy.

Welcome

The Kingdom Revival Platform is designed to help ministries organize digital operations, improve communications and make effective use of their authorized platform services.

How to Begin

  1. Explore the available training categories.
  2. Choose a guide relevant to your responsibilities.
  3. Read the instructions at your own pace.
  4. Return whenever you need guidance.
Training Tip: Begin with Getting Started before exploring advanced platform functions.
GETTING STARTED · QUICK GUIDE Understanding Your Platform Explore the Academy's core training areas.

Platform Orientation

Your ministry's subscription, enabled services and assigned permissions determine which platform functions you can access.

Core Training Areas

  • Getting Started
  • Contacts & CRM
  • Communications
  • Automations
  • Broadcast Channels
  • Security & Access
Detailed feature walkthroughs will be developed against verified CRN screens.
SECURITY & ACCESS · QUICK GUIDE Getting Started with Secure Access Learn foundational account security practices.

Protecting Ministry Information

Authorized users share responsibility for protecting the information entrusted to their ministry and the platform.

Essential Security Practices

  1. Use only your authorized account.
  2. Never share login credentials.
  3. Use multifactor authentication when available.
  4. Report suspicious account activity.
  5. Follow approved information handling procedures.
CRN's applicable security and acceptable-use requirements govern platform use.

Learning Is Better with Guidance.

If something is unclear, contact your authorized platform administrator or follow the approved CRN Help Desk process. Your Academy is here to help you learn, prepare, and use the platform responsibly.

Return to the Training Library →
KINGDOM REVIVAL PLATFORM Training Academy & Knowledge Center
Empowering Ministries Through Knowledge